V2 Clothing Drop Soon!

Find Parts for Your Bike

Search by brand or model to find compatible parts

Tuttio

Surron

Talaria

Eride

Razor

Ridstar

Ebox

Yozma

Home

Reach Out To Us

Shipping Policy

Your order will be shipped 1-3 business days after purchasing. We offer same-day shipping on select orders. If any delay occurs that we did not announce or reach out to you about, contact us using the information on our "reach out to us" page.

100% Secure Checkout — Your payment information is encrypted and protected.

About Us

At VXT Moto, we're dedicated to helping you get the most out of your e-moto. Based in the USA, we are a 100% American-owned and operated company focused on providing high-quality performance parts for Tuttio, Surron, Talaria and other communities. Our goal is simple, to offer the best upgrades from precision bolt kits to heavy-duty brakes, that make your bike faster, stronger, and more reliable. We take pride in sourcing parts that actually work, ensuring every part we sell meet our customers standards. When you shop with VX, you're supporting a business that's committed to giving you the best quality at the best price.

Our "No-Stress" Refund Policy

At VXT Moto, we believe shopping should be simple. Whether the hiccup was on your end or ours, we’ve got your back. Here is how we handle returns and refunds:

1. If You Made a Mistake
We’ve all been there clicking "buy" too fast or picking the wrong size/color. If you realized you made an error in your purchase, don't sweat it.

The Fix: Contact us within 5 days of receiving your item.

The Result: We will process a full refund for the purchase price once the item is returned to us in its original condition.

2. If We Made a Mistake
If we sent you the wrong item, the wrong quantity, or if there was an issue during the shipping process, that’s on us.

The Fix: Let us know immediately. We will provide a pre-paid shipping label for the return.

The Result: You will receive a 100% refund or a free replacement, whichever you prefer.

3. If Fraud Occurs
Your security is a top priority. If you notice unauthorized charges from our store or believe your account was compromised to make a purchase:

The Fix: Reach out to our support team and your bank right away.

The Result: Once the fraudulent activity is verified, we will issue a full refund immediately to ensure you aren't out of pocket for a crime you didn't commit.

How to Start a Return
To get the ball rolling, please email us at support@voltxshop.com with your order number and a brief description of the situation. Our team usually responds within 24 hours.

Note: Refunds are typically processed back to your original payment method within 2 business days depending on your bank's policies.